Company: KFC South Africa
Job Title: Food Service Team Member
Job Location: Johannesburg, Gauteng
Industry: Fast Food / Quick-Service Restaurant (QSR)
Job Type: Full-Time (As per shift availability)
Join One of the World’s Leading Quick-Service Restaurants
Are you passionate about food service, teamwork, and creating great customer experiences? Do you thrive in a fast-paced, high-energy environment? KFC (Kentucky Fried Chicken), a global leader in quick-service restaurants, is currently hiring Food Service Team Members for its Johannesburg, Gauteng locations. This is an exciting opportunity for individuals who want to grow their career in the food industry, gain customer service experience, and be part of a world-renowned brand.
About the Role
As a Food Service Team Member, you will be an essential part of the in-store team. Your primary responsibility will be to ensure that every customer receives hot, delicious food served quickly and efficiently. You will work as part of a friendly team that focuses on delivering high-quality service and consistently fresh food. You will be trained to follow KFC’s gold-standard procedures and recipes, while strictly complying with hygiene, health, and safety regulations.
Key Duties and Responsibilities
Your day-to-day duties may include, but are not limited to, the following:
- Food Preparation & Cooking
- Prepare all KFC menu items, including chicken, sides, and beverages, according to KFC’s standard operating procedures.
- Use proper cooking techniques and maintain equipment hygiene while following quality control processes.
- Maintain a clean and organized kitchen environment to ensure food safety.
- Product Monitoring & Portioning
- Accurately portion ingredients and cooked items using approved KFC procedures.
- Monitor product freshness by checking expiration times and dates, taking prompt action when necessary.
- Ensure product holding equipment is used correctly and food is served at optimal temperatures.
- Health & Safety Compliance
- Rigorously follow cleaning schedules for food preparation, storage areas, and utensils.
- Maintain personal hygiene and adhere to health and safety protocols.
- Follow standard procedures for sanitization and cleanliness throughout your shift.
- Customer Service
- Ensure every order is accurate, fresh, and presented to customers in a timely manner.
- Greet customers warmly, provide efficient service, and ensure a pleasant customer experience.
- Handle customer queries politely and refer any issues to the appropriate supervisor.
- Team Collaboration
- Work cooperatively with team members and managers to ensure smooth store operations.
- Be flexible with shifts, including weekends and public holidays, and contribute to team success.
- Follow the leadership of the Restaurant General Manager, Assistant Manager, and Shift Supervisors.
- Brand Representation
- Embrace Yum! Brands’ core values and culture principles.
- Consistently represent the KFC brand in a professional, respectful, and enthusiastic manners
Skills and Competencies Required
- Good communication and interpersonal skills
- Attention to detail and strong work ethic
- Time management and organizational skills
- Ability to work under pressure and multitask
- Willingness to learn and follow set procedures
- Friendly, helpful, and customer-focused attitude
- Must be able to stand for extended periods and work in a kitchen environment
Qualifications and Experience
- No formal qualifications required (Matric preferred but not essential)
- Previous experience in food service, hospitality, or retail will be an added advantage
- Must be legally eligible to work in South Africa
Working Conditions
- Rotational shift-based work (including weekends and public holidays)
- Fast-paced and physically demanding environment
- Uniform and training provided by KFC
Why Work at KFC?
- Be part of a globally recognized brand known for quality, innovation, and opportunity
- Career development and training programs available for motivated individuals
- Competitive hourly wages and performance incentives
- Inclusive, team-oriented culture that values diversity and respect
- Opportunities to grow into leadership and management roles within the company
How to Apply
If you are excited about this opportunity and believe you have the passion and drive to succeed in a fast-paced customer service environment, we want to hear from you!
Click the link below to begin your application or learn more about career opportunities at KFC:
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