Reference Number: PPS250502-1
Job Type: Permanent
Location: Parktown, Gauteng, South Africa
About PPS
PPS is a leading South African financial services provider that has served graduate professionals for over 80 years. Built on mutuality and excellence, PPS offers a wide range of insurance, investment, and educational development services tailored to the unique needs of its members. One of PPS’s key strategic pillars is the growth and empowerment of talent through effective learning and development initiatives. The PPS Academy is central to this mission—delivering world-class training programs that support the personal and professional growth of employees.
As part of our continued commitment to excellence in education and learning, PPS is seeking a highly organised, tech-savvy, and motivated Academy Administrator to join our team in Parktown, Gauteng.
Position Summary
The Academy Administrator is responsible for overseeing the daily operations of the PPS Academy’s training initiatives. The successful candidate will manage the full training administration cycle—from programme planning and logistics to system administration and learner support. This is a pivotal role that ensures all learning activities are executed efficiently, effectively, and in alignment with organisational goals.
The ideal candidate is passionate about learning and development, has strong digital and communication skills, and thrives in a fast-paced, collaborative environment.
Key Responsibilities
- Training Coordination:
Schedule and coordinate internal and external training sessions, workshops, and e-learning interventions across various departments. - Learner Support & Communication:
Act as the primary contact for all learners, trainers, and facilitators. Provide timely communication about training sessions, schedules, resources, and post-training evaluations. - Learning Management System (LMS) Administration:
Manage the Academy’s LMS (e.g., Moodle), including course uploads, learner registrations, attendance tracking, and reporting. - Stakeholder Engagement:
Work closely with Learning & Development Specialists, departmental managers, facilitators, and external providers to ensure seamless programme delivery. - Data Management & Reporting:
Maintain accurate records of training attendance, learner progress, and feedback. Generate detailed reports for compliance, evaluation, and continuous improvement purposes. - Logistics & Resource Planning:
Organise training venues, digital tools, presentation materials, and logistical needs to ensure the readiness of each session. - Post-Training Interventions:
Gather and evaluate feedback from participants. Assist in the design and implementation of follow-up actions for continued learning and development. - Continuous Improvement:
Identify opportunities for improving training systems, processes, and learner experience by staying updated on L&D trends and emerging technologies.
Minimum Requirements
Education:
- Matric (Grade 12) is essential.
- A Bachelor’s Degree in Human Resources, Education, Business Administration, or a related field is highly preferred.
Technical Knowledge & Skills:
- MS Office Proficiency:
High proficiency in Microsoft Excel, Word, PowerPoint, and experience with Power Apps such as PowerBI. - Learning Management Systems (LMS):
Practical experience using LMS platforms such as Moodle for training delivery, learner tracking, and performance reporting. - Project Management:
Demonstrated ability to plan, coordinate, and execute projects or programmes from start to finish within set deadlines. - Digital Adaptability:
Comfortable using and learning new technologies, apps, and digital platforms that support learning and workflow automation. - Administrative Precision:
Strong attention to detail, especially in handling documentation, reporting, and learner data. - Communication:
Excellent verbal and written communication skills with the ability to engage and interact with people at all levels. - Problem Solving:
Skilled in identifying issues and implementing effective solutions in a proactive and professional manner. - People-Centric Approach:
Exceptional interpersonal skills to support and encourage learners while building trusted relationships with key stakeholders.
Personal Attributes:
- Self-motivated and driven by a passion for education and professional development.
- Ability to multitask and adapt quickly in a dynamic work environment.
- Committed to upholding high standards of service and professionalism.
Location Details:
Business Unit: PPS Insurance Company Limited (PPS InsCo)
Department: PPS Academy
City: Parktown
Province: Gauteng
Country: South Africa
Why Join PPS?
At PPS, we believe in nurturing and investing in our people. You will have the opportunity to contribute meaningfully to the development of others while growing your own skills in a supportive and innovative environment. As an Academy Administrator, you will play a vital role in shaping the future of learning within a proudly South African company that values excellence, mutual benefit, and professional integrity.
If you are passionate about training administration and looking for a rewarding role in a reputable organisation, we invite you to apply today.
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